Terms of service
These terms are an agreement between your business and Xylep Pty Ltd, trading as LignaFlow (“we”, “us”), for the use of LignaFlow Shopfloor. By signing up you agree to them on behalf of your business.
The service
LignaFlow Shopfloor is an online job-tracking tool for joinery and cabinet makers. We’ll keep improving it, and we may change features over time. We aim to keep it available around the clock but can’t promise it will never be interrupted.
Free trial
Your 14-day free trial starts when you choose to start it in the app, or 30 days after sign-up if you haven’t started it by then. It ends 14 days after it starts. No card is needed for the trial.
Price and payment
The subscription is $149 a month in Australian dollars, including GST, for your whole business. It’s billed monthly in advance by Stripe. If you subscribe during your trial, your first payment is taken on the day the trial would have ended. We’ll give you at least 30 days’ notice by email before any price change.
Cancelling and read-only access
You can cancel any time from Plan & billing. You keep full access until the end of the period you’ve paid for. If the trial ends without a subscription, a payment fails, or you cancel, your account becomes read-only: nothing is deleted, and you can still view and download your data. Subscribing again restores full access.
Your data
Your shop’s data belongs to you. You give us permission to store and process it only to provide the service. You’re responsible for what you and your team enter and for keeping your logins private. See the privacy policy for how we handle it.
Fair use
Don’t use LignaFlow for anything unlawful, try to break or overload it, or access another business’s data. We may suspend accounts that do.
Liability
LignaFlow helps you track work; decisions about manufacture, measurements and installation stay with you. Nothing in these terms excludes rights you have under the Australian Consumer Law. To the extent the law allows, our total liability is limited to the fees you paid in the 12 months before the claim.
Contact
Questions about these terms: contact@lignaflow.com. These terms are governed by the laws of New South Wales, Australia.